Meet The Team

Cliff Henry – Director

Cliff is one of the founders of Paper Plus. Cliff wears many hats in the business and can often be found leading on large furniture installations, strengthening supplier relationships or researching product innovation.

When he’s not working, Cliff enjoys spending time with his family and friends, especially around the BBQ.

Lucy Henry – Director

Lucy founded the business together with Cliff in 1999.

She runs the Finance and HR departments as well as many other aspects of keeping the team running smoothly.

James O’Malley – Sales Manager

James is our Sales Manager, with many years of experience in improving the customer journey and enhancing business opportunities. He’s a courteous and innovative individual, who’s enthusiastic, well organised and always takes the time to listen and understand the challenges our customers face.

James heads up our furniture division and has worked with hundreds of customers on simple and complex projects to procure, deliver and install furniture on time and within budget.

When James isn’t in the office, you can find him going for walks with his two young boys, entertaining in the garden.

Nick Dallibar – Sales Executive

Nick joined us in September 2022, bringing five years of sales and account management experience in the supply industry. Nick is outgoing, friendly and always happy to help. He’s already known in the office for his rather bright choice of socks.

On the weekend you’ll find him playing football for a local team, cooking, or spending quality time with his children.

Claire Airey – Sales Executive

Claire has worked within the customer service sector for more than 20 years and really enjoys building relationships and exceeding customer expectations.

She’s been lucky enough to have worked in a variety of industries including; insurance, finance and property maintenance.

Outside of work, she enjoys spending time with her family. She loves cooking, especially trying out new recipes and baking cakes with her son.

Vickie Atkins – Sales Executive

Vickie’s customer service skills were honed flying across the globe as a senior Cabin Crew member for a large UK airline.

After taking a sabbatical to bring up her two children, she spent several years both as a Chair of the Governor and assisting in the classroom at her local primary school.

Following a brief period refreshing her skill set, she returned to the education sector working in our Customer Service / Administration team, where she can be called upon to offer her informed assistance with any stationery or furniture requirement.

Vickie enjoys cooking at home for the family and loves nothing more than a good meal with some beautiful wine to wash it all down with!

Gina Horgan – Customer Service Executive

Gina joined Paper Plus in 2006 and is a key asset to the company. She is happy, and enthusiastic and has built up great working relationships with all our customers. She does this by being warm, and friendly and going over and above to ensure our customers are more than satisfied.

Gina also operates our credit control division, chasing payments when needed and ensuring invoices are paid on time.

In her spare time, Gina loves to spend as much time as she can with her grandchildren.

Katy Marshall – Customer Service Executive

Katy has been part of the Paper Plus team since 2015. She has had many years of experience working in the Customer Service industry. Katy enjoys speaking with and helping our customers.

Outside of work Katy is busy looking after her two children and loves spending time with the family. She also enjoys the odd Bottomless brunch with her friends when she can!

Sarah Utton – Administrator

Prior to working at Paper Plus Sarah was an Operational Manager in the financial industry. Key skills she developed as part of her role were strong client relations, problem-solving and working as part of a team. She enjoys challenging herself and providing excellent client service. After taking time out to raise her three children, Sarah joined Paper Plus in April 2022.

Outside of work, Sarah likes to spend time gardening, socialising with friends and family as well as taking time out to visit the surrounding countryside.

Caroline Middleton – Marketing Manager

Bringing a wealth of marketing experience from the food and drink sectors, Caroline joined Paper Plus in April 2022. Her passion lies in branding, design and creating impactful, strategic campaigns.

When she’s not at work, Caroline can be found in her kitchen baking up all sorts of sweet treats for her family and friends!

Laura Bloomfield – Marketing Communications Executive

Laura has over 10 years of experience in administration, marketing and fundraising, predominantly in the charity sector. After a short career break to raise two young children, Laura joined the Paper Plus team in 2021.

In her rare moments of spare time, Laura enjoys gardening, baking and exploring the South Downs with her family.

Cliff Higgins – Warehouse & Logistics Manager

Cliff has been part of the team since 2015 and brings with him many years of managerial experience. He is always on hand to assist the customer and our own sales team with any stock or delivery query. With extensive knowledge of the Sussex and Surrey area, route planning has become second nature.

Originally from Ireland, Cliff settled in Burgess Hill in 2005, got married and has a young family. His interests outside of work are varied, with coaching a local U11 football team taking up most of his free time. Cliff also has a keen interest in cooking a variety of dishes, which goes down well at home.

Most of all he loves spending time with his wife and little boy; going on walks, cycles and attending any family based event that’s available.

Terry Wallis – Warehouse

Terry works in the warehouse picking and packing orders as well as delivering from time to time. Terry joined us just over a year ago having been in the warehouse industry for about 15 years.

Outside of work he likes to spend time with his family and friends and plays football.

Peter Henry – Driver & Fleet Management

Peter joined the company as a partner in its early days, after running his own carrier business for more than 30 years.

He has now retired from his partnership role but continues to keep active doing deliveries every day and enjoys meeting our customers face to face.

Gary Crabbe – Driver

Gary joined the Paper Plus team in 2014, bringing with him a wealth of driving experience, having been a driver for a laundry company before joining us. Gary is well liked by all our customers; he is polite and helpful and nothing is too much trouble when he’s delivering their orders.

Originally from Seaford in East Sussex, he has a keen interest in building RC cars from scratch which look amazing when finished. He loves nothing more than taking them out on the plains to race them around.